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Terms and Conditions

Treatment T&C's


We understand that unfortunately sometimes appointments need to be rearranged, please do so within 48 hours notice of your appointment. any cancellations within this time will not be refunded their booking fee. 

On the day cancellations of your appointment will result in the booking fee not being demeaned from the price of treatment. 

If you do not attend your appointment without cancelling you will not be able to rebook.

Appointment Information

–  If you are more than 15 minutes late you will not be permitted into the clinic and will have to reschedule. Please allow adequate time for travel and if you have not attended the clinic before it can be difficult to find so please ALLOW time. 

– Please do not arrive early for your appointment to respect others who may have an appointment.

– Please avoid bringing children under the age of 12 to the clinic, we understand that this is not always possible however it can be traumatising for a child (if they don’t like blood or needles)

Risk & Complications

Understanding the risks is essential. No procedure is completely risk-free. The following risks may occur, but there may be unforeseen risks and risks that are not included on this list. Some of these risks, if they occur, may necessitate hospitalisation, and/or extended outpatient therapy to permit adequate treatment. It has been explained to me that there are certain inherent and potential risks and side effects in any invasive procedure and in this specific instance such risks include but are not limited to 1) Post-treatment discomfort, swelling, redness, bruising, and discolouration; 2) Post-treatment infection associated with any transcutaneous injection; 3) Allergic reaction; 4) Reactivation of herpes (cold sores); 5) Lumpiness, visible yellow or white patches; 6) Granuloma formation; 7) Localised necrosis and/or sloughing, with scab and/or without scab if blood vessel occlusion occurs.



Payments can be made via cash or card. Apple pay is also accepted however we do have issues with our machine on occasion so advise bringing a card. We do not accept bank transfer. 


Mary is a Registered Nurse that has taken additional training in Aesthetic medicine both performing and teaching treatments. She is SAVE FACE registered and covered by Full Indemnity Insurance.


All aftercare advice will be given during your appointment. Aftercare information can also be provided prior to the appointment via email. Respond with your email address if interested via the contact page.


Dermal fillers have been shown to be safe and effective when compared to collagen skin implants and related products to fill in wrinkles, lines and folds in the skin on the face. Its effect can last up to 12 months.. However,, there is no guarantee that you will be completely satisfied. There is no guarantee that you will not require additional treatment to achieve the results you seek. The dermal filler procedure is temporary and additional treatments will be required periodically, generally within 4-8 months. I am aware that follow-up treatments will be needed to maintain the full effects. I am aware the duration of treatment is dependent on many factors. I have been instructed in and understand the post-treatment instructions. The results may need a downtime period of up to 2-4 weeks of recovery